When a software is under testing, there are miscellaneous procedures and activities that are performed by the team of testers to validate the quality of the software product. During these stages, the team also develops a variety of documents and reports that are later delivered to the client along with the completed product. Bug report is among these reports and documents, which are prepared by the team to monitor and document bugs, defects, and any other discrepancies encountered by them while testing the software.
Prepared during the process of software testing, a bug report is an immensely important document that assists testing team monumentally. This report, keeps a log of all the defects, bugs, errors, and other discrepancies found while testing the software and reports them to the responsible individual, who can take appropriate corrective measures to resolve them. In short, bug report is a post-testing documentation work, which is prepared and delivered to the concerned team of professionals to inform them about the quantity and quality of bugs explored during the course of testing along with some other useful information.
This type of artifact ensures that the software development team or other concerned members are made aware of all the defects and issues present in the software product, so that they may be either corrected or removed. Sometimes, these bug reports are also accompanied by the possible solutions in removing or fixing those bugs based on the tester's expertise and experience.
Writing bug reports while testing the software is usually overlooked by majority of software testers around the world. However, it is an extremely significant procedure that can assist software testers and developers immensely. A well-written bug report reduces the time in finding and resolving defects and makes the process quick and cost effective. Bug report is an effective medium for conveying the outcomes of testing to the development team, such as status of the bugs found, which can help them analyze the bugs and accordingly prepare a plan to mitigate or remove them.
Reporting bugs effectively is essential for successfully resolving and fixing bugs in the system as well as for improving its quality and functionality. However, if the quality work is not performed over the bug report, then the possibility of the development team to miss or skip a defect or more increases tenfold. Moreover, it can also hamper the harmonious relation between the testing and development team. Thus, it may be interpreted that the fixation of the bugs is directly proportional to effective bug reporting.
To ensure that bugs and defects are resolved and fixed accurately and completely, it is vital for software testers to prepare a well documented and an informative bug report that offers clear and concise details about the bug as well as other discrepancies that require attention of the developers. Therefore, here is a format for bug report, which is though not a standard one but is followed by testers across the globe.
A bug can be reported in a variety of ways, but the most effective way to communicate defects and bugs to developers is through a bug report. This report, prepared during the early stages of software testing, includes a detailed summary of all the encountered defects and offers a brief about their cause, steps to recreate them, and at time the ways to resolve them. Other characteristics of an effective bug report are:
We are presenting some of the valuable points, which may help in making a bug report, effective.
Nowadays, automated tools are revolutionizing the realm of IT industry and changing the ways people perform numerous tasks. Similarly, the process of bug reporting which was earlier executed manually is now being performed with the assistance of variety of automated tools present in the market. These tools make the process quick and help testers prepare a report with accurate and detailed information. Hence, some of the most popular bug tracking/reporting tools are: