Crowdsourced Testing

Crowdsourced Terminology

A ‘Crowdsourced’ is defined as an information or required input for a particular task or any project through services from number of people paid or unpaid through internet. Crowdsourced has a great impact in software testing, which resolves complex things in software product.

What is Crowdsourced Testing?

The term ‘Crowd’ itself defines the meaning. Crowdsourced testing is simply called crowdtesting. In this type of testing, the software product is passed over to broad number of groups for better testing instead of performing deep internal testing. Crowdsourced testing is trending in software testing world; it provides numerous benefits, efficiency and effectiveness. This type of testing is quite different from traditional types of testing. It allows more users to participate which reduces cost with better testing quality.

What is Crowdsourced Testing?

The term 'Crowd' is itself defines a meaning. Crowdsourced testing is also called crowedtesting. In this type of testing, the software product is sending out to broad number of groups for better testing instead of performing a deep internal testing. Crowdsourced testing is trending in software testing world; it provides numerous benefits, efficiency and effectiveness. This type of testing is quite different from traditional types of testing. It allows more users to participate that reduce costs with better testing quality.

The testers in crowdsourced may be the developers or geeks, having experience & knowledge of testing. The bug bounties is another form of crowdsource testing in which various researchers and interested professionals are involved for finding bugs.

By using this methodology, people can easily try a product in different environments. There may be numerous problems or bugs which can easily detected by users.

First Impression and Its Appropriate Meaning

Nowadays, it can be seen that people usually misinterpret the basic process of testing, while considering crowd testing. They only understands that it's only an engagement of crowd but actually it's not. Let's explore more about crowd testing in the given points:

  1. Sourcing skilled testing professionals having relevant knowledge in various fields for performing crowd testing.
  2. Crowd participated with different organizations or universities in order to provide prominent knowledge.

Phases of Crowdsourced Testing:

  1. Preparation: This phase is responsible for the assessment of client's need as per business need, predefined goals, test plans, pricing and deliverables.
  2. Initiation: In this phase, the test cases and configurations are defined along with the recruitment of crowd testers and the establishment of test environment.
  3. Execution:Initiate testing process with required software and devices. Supervision of testing team is responsible to ensure performance related factors.
  4. Evaluation: This phase is responsible for validating results to conduct the quality assurance, preparation of client deliverables and the process involved in tester’s compensation.
  5. Completion: It includes presentation of in-depth results to the clients, the rate of crowd testers and the termination of test cycles.

Advantages of Crowdsourced Testing

  1. Cost Effective: The adoption of this process allows various tasks to be shared with relevant skilled crowd and in terms of that they are paid according to the quality. Suppose, the output delivery are less in terms of quality, then the payment is converted into zero. The cheap factor defines in such a way, the crowd itself enrols to get tasks done under crowdsource testing conditions, so the expenses in hiring engineers are less.
  2. Localization:Various ideas from different knowledge-base people are emerged in this technique. The creativity and their diverse thought process collectively helps in testing localization based projects.
  3. Easy Availability of Resources:There are huge variety of software with different specification and requirements and the truth is, it is not always available for the requirements. This problem can be solved by using crowdsourced testing technique having diverse knowledge and the resource.
  4. Fast:At specific requirement of time, there is an availability of large number of people with resources for a particular application at the same time. This intuitive feature leads to fast processing with better quality of results.

Disadvantages of Crowdsourced Testing

  1. Confidentiality:In crowd testing, any task can be easily seen by the whole crowd. Most of the times, we have to share confidential information with others, which affects the whole project and leads to breaching of information about the project.
  2. Bugs:With crowd testing, number of professionals and individuals involved in the the process of crowdsourced testing are needed to be paid for sharing and reporting bugs found in the product to the organization.Sometimes, there are some critical bugs which might got skipped and needed to be fixed as soon as possible.
  3. Tracking of Testing Effort: It is quite difficult for crowdsource testing companies to manage & track the testing efforts and the current progress of testers in different locations with distinct time zones.
  4. Communications:It is said to be a bridge between two individuals or devices for better understanding of work. Ineffective communication between two entities, which seems to be common in the testing process like crowdsourced testing, may lead to major or minor problems.

Crowdsourced Vs Outsourced Testing

S.no. Crowdsourced Testing Outsourced Testing
1. Global Single Location Center
2. 24x7 Set Work Hours
3. Flexible Workforce Rigid Workforce
4. Output Based Pricing Headcount Pricing
5. No Overhead Costs Fixed Costs

Benefits of Crowdsourced Testing

  1. Load test application servers: Number of testers hitting the application, simultaenously and at the same time, either intentionally or unintentionally, may be used to assess the threshold limit of the application to bear load.
  2. Under Geographical Weather Conditions: These conditions are allowed in mobile devices. When a crowd from multiple locations with different weather conditions are engaged while testing, it will be helpful for determining the actual performance of mobile devices.
  3. Identifying Browser Specific and Device Specific Issues:Crowd provides multiple combinations of devices and browsers for a particular application. And then, certain browser or device issues can be easily determined which are usually skipped during traditional testing methodology.
  4. Network Issues:Crowd testing may also prove to be helpful in testing application under different networking systems, configuration and settings.
  5. Testing Equipments: Usually, there is requirement of such combination which is rarely found and too expensive. But, with crowdsourced, the rare conditions can be easily managed and the solution of any problem can be easily determined.
  6. Usability Issues: This factor focuses on functionalities and capabilities of software. Fundamentally, it checks the overall usability at user’s end.


As discussed above, crowdsourced testing has many capabilities to perform well in software testing and product analysis. This approach completely determines the product’s quality with all sort of factors such as reliability, speed, performance and security. The technique is different from others methodologies as it tests a product on a worldwide platform with significant optimization in order to achieve quality results for software product.