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Ecommerce Testing


Professionalqa e-commerce testing image

The term 'e-commerce' or "electronic commerce" defines the set up and execution of business, trading, commercial process in the virtual world of web with the help of internet.

In general, it is all about the buying and the selling of variant types of product on-line, over internet. The e-commerce activities are carried out through specific websites namely e-commerce websites equipped with the different and special types of features and functionalities like virtual store of items of different categories, filter and searching products of your desire, payment gateway with multiple options to pay for your purchase and many more features.

With such useful functionalities, e-commerce websites has become an integral part of our day-to-day life, and thereby it's flawless and uninterrupted working is a much needed requirement.

What is meant by the e-commerce testing?

As the name specifies, e-commerce testing is used to evaluate & assess the e-commerce websites for their intended and accurate working with no security and performance issues.

e-commerce testing


In e-commerce testing, different types of traits, designs, specifications, pages, modules, functionalities, features of the e-commerce website is being considered and targeted which are more likely to be prone to different risks & issues associated with the security and performance of the website.

Why is testing important in the E-Commerce website?

There are numerous reasons to state behind the purpose of e-commerce testing. Some of them are:

why e-commerce testing


  • E-commerce websites or systems are very much complex as they contains large number of modules and multiple number of web pages interrelated to each other. Further the website is integrated with the different vendors, merchandize, banking systems, etc. All this needs a proper examination, as failure of one of the entities, will lead to the break-down of the whole system.
  • These websites consists of large amount of data which may be personal and confidential and requires valid authentication and authorization. As such maintaining the privacy and integrity of these data is a great matter of concern. Further, these websites includes financial transaction which needs to be secure and validated.
  • E-commerce websites are heavily trafficked by the large number of users especially in the festive or sale seasons. Multiple accesses to website simultaneously by the large number of customer may degrade the performance of these websites and may even lead to their failure or breakdown.
  • These websites should be user-friendly in order to provide ease to their users or customers for easy navigation, usage and management of the site. Setting up e-commerce business involves high level of investment as such launching your ecommerce website without making your website to go through testing may result into heavy loss of expenditure, efforts and confidence.

8 Important Things to Test in Ecommerce Web and Mobile Applications:

Although, all the aspects and features whether major or minor should be covered under the test, testers may go for the following aspects keeping in view limited resources and deadlines.

  • Compatibility with the Browser:

    To ensure the correct and similar functioning of the website across all different browsers.

  • Login Page:

    To ensure proper access to the existing account after providing the valid credentials. Further, new users to the website are able to create account or able to access the home page via guest profile.

  • e-commerce testing areas


  • Search and Filter Mechanism:

    Customers don't have time to go through each of the website page in order to look for & locate the product. Moreover, the product should be visible to them instantly on applying filters based on their needs.

  • Payment Gateway System:

    It consists of proper checkout mechanism, accurate billing, secure payment process, invoice generation, timely sending of order confirmation over mail and mobile, etc. along with the privacy and security of the whole payment process.

  • Mobile Compatibility:

    With the advancement in the mobile technology people are prone to execute almost all possible tasks with the use of smart phones. These tasks also include online shopping. Thus, the website should be executable, readable on the mobile platform without any hassle.

  • Usability:

    Usability of the website plays an important role in attracting the large number of target audience for the website. Therefore, it is essential to keep check on the website's user-friendliness traits.

  • Security:

    As these websites consists of personal data & information and involves financial transactions, safety and security aspects of the website should be considered as topmost priority.

Some Useful E-Commerce Testing Tools:

There are lot of tools available in the market which are effective to carry out the task of e-commerce testing. Few of them are

  • Concept Feedback
  • Google Analytics Content Experiments
  • Fen-GUI
  • Unbounce
  • Google PageSpeed Insights
  • Browsera
  • BrowserStack
  • Perfecto Mobile

Our next topic will focus on various points to be considered while performing ecommerce testing. Click the link to read the complete ecommerce testing checklist.