The term 'e-commerce' or "electronic commerce" defines the set up and execution of business, trading, commercial process in the virtual world of web with the help of internet.
In general, it is all about the buying and the selling of variant types of product on-line, over internet. The e-commerce activities are carried out through specific websites namely e-commerce websites equipped with the different and special types of features and functionalities like virtual store of items of different categories, filter and searching products of your desire, payment gateway with multiple options to pay for your purchase and many more features.
With such useful functionalities, e-commerce websites has become an integral part of our day-to-day life, and thereby it's flawless and uninterrupted working is a much needed requirement.
As the name specifies, e-commerce testing is used to evaluate & assess the e-commerce websites for their intended and accurate working with no security and performance issues.
In e-commerce testing, different types of traits, designs, specifications, pages, modules, functionalities, features of the e-commerce website is being considered and targeted which are more likely to be prone to different risks & issues associated with the security and performance of the website.
The e-commerce websites are the future of the world and its popularity is growing rapidly. The demand of these applications is immensely high, as they promise to provide attractive benefits, such as, variety, fast delivery at a competitive price, and more. E-commerce applications are very critical for businesses and require a lot of investment, therefore to ensure its safety, e-commerce applications require extensive testing, which validates its quality, functionality and whether it is secure for the users or not. Other reasons for testing e-commerce applications are:
Although, all the aspects and features whether major or minor should be covered under the test, testers may go for the following aspects keeping in view limited resources and deadlines.
To ensure the correct and similar functioning of the website across all different browsers.
To ensure proper access to the existing account after providing the valid credentials. Further, new users to the website are able to create account or able to access the home page via guest profile.
Customers don't have time to go through each of the website page in order to look for & locate the product. Moreover, the product should be visible to them instantly on applying filters based on their needs.
It consists of proper checkout mechanism, accurate billing, secure payment process, invoice generation, timely sending of order confirmation over mail and mobile, etc. along with the privacy and security of the whole payment process.
With the advancement in the mobile technology people are prone to execute almost all possible tasks with the use of smart phones. These tasks also include online shopping. Thus, the website should be executable, readable on the mobile platform without any hassle.
Usability of the website plays an important role in attracting the large number of target audience for the website. Therefore, it is essential to keep check on the website's user-friendliness traits.
As these websites consists of personal data & information and involves financial transactions, safety and security aspects of the website should be considered as topmost priority.
The process of testing an application is a complex one and it requires constant attention of the tester as well as their expert knowledge and experience. However, during the testing process, a tester can face several challenges that may become a major hurdle in testing the e-commerce application. These challenges can may be time consuming and can also require extra efforts of the testers. Therefore, following are some of the challenges encountered by the team of testers while testing e-commerce application:
There are lot of tools available in the market which are effective to carry out the task of e-commerce testing. Few of them are
Our next topic will focus on various points to be considered while performing ecommerce testing. Click the link to read the complete ecommerce testing checklist.